One of the integral parts of the Order to Cash flow is the Order Management process. In essence, the Order Management process consists of all the activities listed under the 'Ordering' umbrella in the previous post (i.e. from order creation till invoicing).
Though Shipping is considered to be a separate module altogether, it can be logically included within Order Management as Order Management in essence involves all the activities starting from order creation till invoicing.
Basically Order Management can be used to create and manage a Quote (Negotiation) or a Sales Order (Fulfillment).
The Quote (Negotiation) cycle consists of:
1. Draft quote creation
2. Internal approval process
3. Customer acceptance / rejection
4. Conversion to Sales Order
The Sales Order (Fulfillment) cycle consists of (as explained in detail in previous post):
1. Order creation
2. Order booking
3. Pick release
4. Ship confirm
At any point, the orders can be managed by querying them up through the Order Organizer or Sales Order form.
The following posts will deal with detailed explanation on how to create and manage a Quotes and Sales Orders.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment